South Shore: NStar releases Tropical Storm Irene Restoration Update

NStar released the following statement Monday after, stating damage to NSTAR electric system is unprecedented:

NSTAR crews are working tirelessly to assess the damage to the electricsystem and restore power to hundreds of thousands of customers in the wake of Tropical Storm Irene. As of Monday afternoon, NSTAR reported that roughly 200-thousand customers are without power, down from a height of more than 250-thousand customers late Sunday. The storm left massive amountsof damage and debris in its wake after high winds took down tree limbs and power lines. NSTAR iswarning customers that it will be several days before power is restored to all customers.

‘The damage is so extensive that in many places, we essentially have to re-build the electric system so wecan restore power to customers,” said Werner Schweiger, NSTAR’s Senior Vice President of Operations.”We have all of our employees in addition to contract crews and extra tree specialists working, but giventhe sheer amount of work to be done, we know this will be a very time-consuming process.”

Crews will continue working around the clock until all customers are restored; concentrating first onmaking the repairs that will benefit the largest number of customers, before addressing problems atindividual homes. Progress is being hindered by the amount of tree limbs and other debris that areblocking roadways.

Important Safety Reminders:

To report a power outage, NSTAR customers should call 1-800-592-2000.

STAY AWAY FROM DOWNED WIRES. Assume all downed wires are “live” and stay away. Call yourelectric company and local emergency personnel.

Be careful never to leave open flames unattended.

Turn off major appliances and electronics during the outage to guard against damage when the power comesback on. Leave one light switched on as a signal for when the power is restored.

Surge protectors, which are available at local electronics stores, can protect sensitive equipment during anoutage and when power is restored.

For more information about NSTAR or electrical safety, visit:

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