South Shore: Medical center site hacked, potentially exposing patient payment info

The South Shore Medical Center, which has offices in Norwell and Kingston and is a part of Atrius Health, has had a breach in some of their protected health information.

The incident was released in a published notice in a local paper, and in a statement released to WATD-FM from their public relations firm, Solomon McCown and Co.

WATD reporters made several requests for a representative to give a recorded interview, but were told no one was available.

The statement says, in part, that South Shore Medical Center was notified by their web vendor of a hacking incident, that occurred between October 18, 2012 and November 15, 2012 and resulted in unauthorized access to certain information entered on their website between January 2007 and November 15, 2012.

This reportedly did not impact their electronic health record system, or their secure patient portal, My Health Online.

What it potentially may have affected according to the statement was “data patients entered when paying a bill on-line, emailing the organization, requesting a referral, prescription renewal, or registering as a new patient.”

If an online payment was made, credit card information, including the number, security code, and expiration date may have been exposed.

South Shore Medical Center says they immediately notified law enforcement and notified patients whose information may have been accessed. The original vendor is no longer hosting the website.

They are providing a year of free credit monitoring and fraud resolution services.

It’s not clear how many patients may have been affected.

If you have question regarding this breach, please call 1-855-238-2209.

About Christine James

Christine James is the Managing News Editor, and anchor at WATD. She has been a fixture here since 1990. Along the way in her WATD newsroom journey, she has won numerous broadcast awards including the Associated Press and Edward R. Murrow National Award for "Best Newscast."