Norwell: National Grid addresses power outage response concerns

Representatives from National Grid appeared before the Norwell Board of Selectmen Wednesday night, to discuss improvements the company is making in their response to storm power outages.

Norwell has had their share of issues with National Grid restoring electrical power during tough storms over the last few years.

The company’s Director of Community and Customer Management Joseph Carroll said the utility has been investing time and money to improve the system, like upgrading the substation on Mount Blue Street.

“We’ve actually doubled the Mount Blue substation and improved the condition with all new parts and vegetation management. There’s one feeder which is a direct line that’s coming out of Scituate and feeding Norwell off a transmission line. Because of the expansion, we now are able to work that right out of that substation. So we reduced almost an 8 mile run, to even a much shorter run from that.”

Carroll says National Grid also plans on replacing transformers and improving power transmission lines.

“We’ve also looked at some of the transformers that have been on poles that have expanded beyond their capacity. Proactively, we’re looking at it – replacing some of those as well.
The transmission line, which is actually coming from Abington to Hanover and all the way down – and transmission is what provides the juice or energy to the substations, that provides it back out to the areas – we’ve actually done a number of jobs on that,” Carroll explained.

National Grid has also provided liaisons between public safety officials and the company, to expedite service during emergencies.



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About John Penny

John Penny is a town news reporter at WATD. He primarily covers stories in the towns of Marshfield, Cohasset, Scituate, Norwell, Hingham, Abington and Quincy.